Privacy Policy

This Privacy Policy explains how Furaibo SG Pte. Ltd. ("Furaibo", "we", "us", or "our") collects, uses, discloses, and safeguards information when you use our mobile applications and related services (collectively, the "Services"). By downloading, accessing, or using our Services, you agree to the practices described in this Policy.

We are based in Singapore and comply with the Singapore Personal Data Protection Act 2012 (the "PDPA"). Where applicable, we also seek to align with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the privacy guidelines of the Apple App Store and Google Play.

1. Information We Collect

The categories of information we may collect include:

• Account information: name, email address, phone number, password, date of birth, and similar identifiers you provide when registering.
• Profile content: photos, videos, audio recordings, biographical information, preferences, interests, and any other content you choose to share within the Services.
• Sensitive personal information: depending on the app you use (for example, dating, lifestyle, or AI-based travel apps), this may include gender, sexual orientation, relationship status, ethnicity, religious beliefs, health and wellness information, or other information you voluntarily disclose. We process such information only with your consent.
• Location data: precise or approximate location, where you have granted permission, in order to provide location-aware features such as matching, recommendations, or itinerary planning.
• Communications: messages, chats, voice notes, and other content you exchange with other users or with us, including AI-generated responses.
• Device and usage information: device model, operating system, unique device identifiers, IP address, mobile network information, app version, crash data, language settings, and information about how you interact with the Services.
• Payment information: if you make purchases, transaction details are processed by Apple, Google, or our payment processors. We do not store full card numbers on our servers.
• Permissions-based data: with your permission, we may access your camera, microphone, photo library, contacts, calendar, notifications, motion data, and similar device features.
• Information from third parties: if you sign in via Apple, Google, Facebook, or another provider, we receive basic profile information from those services in accordance with your privacy settings there.

2. How We Use Information

We use information for the following purposes:

• To create and manage your account and verify your identity.
• To operate, personalize, and improve the Services, including recommendations, matching, search results, and AI-generated content.
• To enable communication and content sharing between users.
• To process transactions and deliver purchased features or subscriptions.
• To send service-related notices, updates, and customer support communications.
• To detect, prevent, and address fraud, abuse, security incidents, and violations of our terms.
• To comply with legal obligations, respond to lawful requests, and enforce our agreements.
• To conduct analytics, research, and develop new products and features.

3. Legal Bases for Processing

Where the GDPR or similar laws apply, we process personal data on the basis of (a) your consent; (b) the performance of a contract with you; (c) compliance with our legal obligations; and/or (d) our legitimate interests in operating, securing, and improving the Services, balanced against your rights and interests. Under the PDPA, we collect, use, and disclose personal data based on your consent or on grounds permitted by law.

4. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With other users: profile content and other information you choose to make visible within the Services.
• With service providers: cloud hosting, analytics, crash reporting, push notification, customer support, content moderation, identity verification, payment processing, and AI/machine-learning providers acting on our behalf under appropriate confidentiality and data-protection obligations.
• With third-party platforms: when you connect or sign in with a third-party service, information is shared as governed by your settings on that service.
• For legal reasons: when required by law, regulation, legal process, or enforceable governmental request, or to protect the rights, safety, and property of Furaibo, our users, or others.
• In a corporate transaction: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to standard confidentiality protections.

5. AI and Automated Processing

Some Services use artificial intelligence and machine-learning models to generate content, suggestions, summaries, or recommendations. Inputs you provide (such as messages, photos, or itinerary requests) may be processed by us or our AI sub-processors to deliver these features. We take steps to ensure that any AI processing is consistent with this Policy and that providers do not use your data to train their general models without an appropriate basis. AI outputs may be inaccurate; please use your judgment before relying on them.

6. International Data Transfers

Furaibo is established in Singapore. Your information may be transferred to and processed in countries other than the country in which you reside, including the United States, the European Economic Area, and other jurisdictions where our service providers operate. Where required, we put appropriate safeguards in place (such as standard contractual clauses or equivalent mechanisms) to protect your information.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose of processing. When data is no longer required, we delete or anonymize it.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is fully secure. You are responsible for keeping your account credentials confidential.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access, correct, update, or delete your personal information.
• Withdraw consent for processing where consent is the legal basis.
• Object to or restrict certain processing, including direct marketing.
• Request a portable copy of certain information.
• Lodge a complaint with a supervisory authority, including, in Singapore, the Personal Data Protection Commission (PDPC).

You can exercise these rights through in-app settings (where available) or by contacting us using the details below. We will respond within the time required by applicable law.

10. Children's Privacy

Our Services are not directed to children under the age of 13 (or the higher minimum age required in your jurisdiction). Some Services, such as dating apps, are restricted to users who are 18 years of age or older. We do not knowingly collect personal information from children below the applicable age. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links and Services

The Services may contain links to or integrations with third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information to them.

12. Push Notifications and Marketing

With your permission, we may send push notifications, emails, or in-app messages about features, offers, and updates. You can manage notification preferences in your device or app settings, and you can unsubscribe from marketing emails at any time using the link provided in those messages.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Services or by other reasonable means and update the "Last updated" date at the top of this Policy. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: