Privacy Policy

This Privacy Policy applies to mobile applications, websites, and related services operated by Furaibo SG Pte. Ltd. (“Furaibo,” “we,” “us,” or “our”), collectively called the “Services.”

An individual Service may provide an additional privacy notice or in-app disclosure for features unique to that product. That more specific notice applies alongside this policy. Third-party sites and services have their own privacy practices.

Depending on the Service and the features you choose, we may collect the following categories of information:

Information you provide

• Account and profile details, such as your name, email address, username, profile information, and preferences.
• Content and communications you submit, upload, create, or send through a Service, including support messages.
• Transaction details, such as the product or subscription purchased and transaction status. Payment card information for App Store purchases is processed by Apple, not us.

Information collected automatically

• Device and technical data, such as device type, operating system, app version, language, IP address, and device or advertising identifiers where permitted.
• Usage and diagnostics, such as feature interactions, session information, performance, crash logs, and error reports.

Device permissions

Some features may request access to device capabilities such as photos, camera, microphone, contacts, notifications, or location. We access permission-based data only after the operating system presents a request and you grant permission. The exact permissions depend on the app and feature, and can be changed in device settings.

Information from others

We may receive information from sign-in providers, analytics and infrastructure partners, app stores, or another user interacting with you. What we receive depends on the relevant service, your settings, and the permissions you grant.

We use information as reasonably necessary to:

• Provide, maintain, personalize, and improve the Services.
• Create accounts, authenticate users, and save preferences.
• Deliver requested features, content, purchases, or subscriptions.
• Respond to support requests and communicate service updates.
• Measure performance, understand usage, and fix technical issues.
• Protect users, prevent fraud or abuse, and secure the Services.
• Comply with law and enforce our agreements.

Where applicable law requires a legal basis, we rely on performance of our agreement with you, your consent, compliance with law, or our legitimate interests—such as operating and securing the Services—after considering your rights and interests.

We do not sell your personal information. We may disclose limited information in these circumstances:

• Service providers. Vendors that help with cloud hosting, analytics, crash reporting, communications, support, security, payments, or other business operations. They may use information only to provide services to us under appropriate terms.
• At your direction. When you choose to connect a third-party service, share content, or otherwise ask us to disclose it.
• Legal and safety reasons. When reasonably necessary to comply with law or legal process, enforce our terms, investigate misuse, or protect rights, property, and safety.
• Business changes. As part of a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections.
• Aggregated data. Information combined or de-identified so it cannot reasonably identify you.

You can control information in several ways:

• Review or update available details in the app’s settings.
• Change app permissions in your device settings.
• Opt out of optional marketing using the unsubscribe link provided.
• Manage subscriptions through your Apple Account settings.
• Request account deletion in-app, where available, or by email.

Depending on where you live, you may also have rights to access, correct, delete, restrict, object to, or obtain a portable copy of personal data, and to withdraw consent. You may complain to your local data protection authority. We may verify your identity before fulfilling a request, and exceptions may apply under law.

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including providing the Services, meeting legal and accounting obligations, resolving disputes, and preventing abuse. Retention varies by data type and context. We delete or de-identify information when it is no longer needed.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online system can be guaranteed completely secure, so please use a strong, unique password and protect your device and account credentials.

Furaibo is based in Singapore. We and our service providers may process information in Singapore and other countries where privacy laws may differ from those in your country. Where required, we use appropriate safeguards for international transfers of personal data.

Our general-audience Services are not directed to children under 13, or under the higher minimum age required by local law. A particular Service may set a higher age requirement in its store listing or terms. We do not knowingly collect personal data from children below the applicable age without authorization required by law. If you believe a child has provided such data, please contact us.

We may update this policy as our Services or legal requirements change. We will post the revised version here and update the date at the top. If a change is material, we may also provide notice in the relevant Service or by another appropriate method.

Questions, concerns, or privacy requests can be sent to the contact below. Include the app name and the nature of your request. Please do not send passwords or sensitive identity documents unless we specifically request them through a secure method.